A starting point for every goal.

Plan a goal, a time frame and an amount you can set aside.

• Ask which accounts are available and what is required.
• Confirm minimum balances, fees and withdrawal arrangements.

Understand how cost and repayment periods fit your circumstances.

• Ask about interest, additional charges and security.
• Request a repayment schedule and a contract to read.

Shared goals, clear responsibilities and understandable records.

• Prepare information about group representatives and rules.
• Ask about opening and managing a group account.

Plan working capital and the cash flow of your enterprise.

• Record income and costs across the business cycle.
• Ask which services and supporting documents apply.

Understand your role, the requirements and how to begin.

• Ask about the membership share and joining fees.
• Confirm identification and other document requirements with the branch.

Ask how to obtain documents or assistance with an account.

• Deposits, withdrawals and account statement enquiries.
• Updating information and confirming approved digital channels.